HYCM review

HYCM logo
  • Founded: 1977
  • Headquarters: United Kingdom
  • Min deposit: 100 USD
  • Max Leverage: 1 : 500
HYCM interface

HYCM (Henyep Capital Markets) is a well-established online brokerage firm that provides access to various financial markets, including forex, commodities, stocks, indices, and cryptocurrencies. With over 40 years of experience in the industry, HYCM has built a strong reputation for reliability and transparency. This review will explore the key aspects of HYCM, including its company overview, regulatory status, trading platforms, account types, and overall safety for traders.

Company overview

HYCM is part of the Henyep Group, a global conglomerate that operates in financial services, real estate, and education. Established in 1977, the broker has expanded its services to cater to traders worldwide. With its headquarters in London, HYCM has additional offices in Cyprus, Dubai, and Hong Kong, offering multilingual support to its clients. Over the years, HYCM has garnered multiple awards and is recognized for its competitive trading conditions, diverse asset offerings, and robust security measures.

HYCM offers a comprehensive range of trading instruments, including over 300 assets across different categories. The broker is particularly popular among forex traders, offering major, minor, and exotic currency pairs with competitive spreads and leverage options. Additionally, traders can access CFDs on stocks, commodities like gold and oil, and major global indices.

Regulation and Safety

One of the most important factors in choosing a broker is its regulatory status, and HYCM excels in this area. The broker is regulated by multiple reputable financial authorities, ensuring that it operates under strict regulatory guidelines. HYCM holds licenses from the following regulatory bodies:

  • Financial Conduct Authority (FCA) – UK: HYCM (Europe) Ltd is authorized and regulated by the FCA, which ensures strict compliance with financial laws and client protection policies.

  • Cyprus Securities and Exchange Commission (CySEC): HYCM is also regulated by CySEC, which oversees the European operations of the broker.

  • Dubai Financial Services Authority (DFSA): The DFSA regulates HYCM’s operations in the Middle East, ensuring adherence to international financial standards.

  • Cayman Islands Monetary Authority (CIMA): This regulatory body oversees HYCM’s global operations, providing an additional layer of security.

Regulatory oversight by multiple authorities ensures that HYCM maintains transparency and adheres to high standards of financial conduct. The broker also complies with strict client fund segregation policies, meaning that traders’ funds are kept separate from the company’s operational funds. Additionally, HYCM provides negative balance protection, ensuring that traders do not lose more than their initial deposit.

Trading Platforms

HYCM provides its clients with access to two of the most popular trading platforms: MetaTrader 4 (MT4) and MetaTrader 5 (MT5). These platforms are widely recognized for their reliability, advanced trading tools, and user-friendly interface.

MetaTrader 4 (MT4)

MT4 is the preferred choice for forex traders due to its simplicity and powerful analytical tools. Some of its key features include:

  • Advanced charting tools and technical indicators

  • Automated trading with Expert Advisors (EAs)

  • Fast execution speeds

  • User-friendly interface suitable for both beginners and experienced traders

  • Available on desktop, web, and mobile devices

MetaTrader 5 (MT5)

MT5 is an upgraded version of MT4, offering additional functionalities and asset classes. Some of its benefits include:

  • More timeframes and chart types

  • Additional technical indicators

  • Economic calendar integration

  • Multi-asset trading capabilities

  • Improved order execution features

Both platforms support mobile trading, allowing traders to access the markets on the go. Additionally, HYCM offers a WebTrader option for traders who prefer browser-based trading without the need to download software.

Account Types

HYCM offers three main account types to cater to different levels of traders. Each account type has its own set of features, including different spreads, commission structures, and trading conditions.

1. Fixed Account

  • Suitable for beginners and traders who prefer fixed spreads.

  • No commissions are charged.

  • Spreads start from 1.8 pips.

  • Minimum deposit: $100.

2. Classic Account

  • Ideal for intermediate traders.

  • Offers variable spreads starting from 1.2 pips.

  • No commissions on trades.

  • Minimum deposit: $100.

3. Raw Spread Account

  • Designed for advanced traders and scalpers.

  • Offers raw spreads starting from 0.1 pips.

  • Charges a commission of $4 per round turn.

  • Minimum deposit: $200.

All account types provide access to the same range of trading instruments and platforms. HYCM also offers Islamic accounts that comply with Sharia law, ensuring that no interest or swap fees are charged on overnight positions.

Demo Account

For traders who want to practice before committing real funds, HYCM provides a demo account with virtual funds. This allows traders to test strategies and get familiar with the platform before transitioning to a live account.

 

Trading Instruments

HYCM provides traders with access to a wide range of financial instruments, ensuring diversification and exposure to multiple asset classes. The broker offers over 300 tradable instruments across the following categories:

Forex Trading

Forex is one of the primary markets offered by HYCM, catering to both retail and professional traders. The broker provides access to over 60 currency pairs, including:

  • Major pairs (e.g., EUR/USD, GBP/USD, USD/JPY)

  • Minor pairs (e.g., EUR/GBP, AUD/NZD, CAD/JPY)

  • Exotic pairs (e.g., USD/ZAR, EUR/TRY, GBP/MXN)

Forex trading at HYCM is available 24/5 with competitive spreads and leverage options. The broker provides market execution, ensuring minimal slippage and fast trade execution speeds.

Commodity CFDs

HYCM allows traders to speculate on commodity prices through CFDs. These include:

  • Precious metals: Gold (XAU/USD), Silver (XAG/USD), Platinum

  • Energy products: Crude oil, Brent oil, Natural gas

  • Soft commodities: Coffee, Sugar, Cocoa, Cotton

Commodities are widely used by traders to hedge against inflation and economic instability. HYCM offers competitive spreads and flexible leverage for commodity trading.

Stock CFDs

Traders can access a variety of global stocks through HYCM’s CFD trading platform. This includes shares from major global exchanges such as:

  • US stocks: Apple, Amazon, Tesla, Google, Microsoft

  • European stocks: Barclays, Deutsche Bank, Volkswagen, Unilever

  • Asian stocks: Alibaba, Sony, Toyota, HSBC

Trading stocks via CFDs allows traders to take both long and short positions without owning the underlying shares. HYCM provides leverage for stock trading, enhancing capital efficiency.

Indices

HYCM offers trading on global indices, allowing traders to speculate on broader market movements. Available indices include:

  • S&P 500

  • NASDAQ 100

  • Dow Jones Industrial Average

  • FTSE 100

  • DAX 30

  • Nikkei 225

Index CFDs provide exposure to entire stock markets, reducing the risk associated with individual stock investments.

Cryptocurrencies

HYCM also provides trading opportunities in the cryptocurrency market. The broker offers CFDs on popular cryptocurrencies, including:

  • Bitcoin (BTC/USD)

  • Ethereum (ETH/USD)

  • Litecoin (LTC/USD)

  • Ripple (XRP/USD)

Crypto CFDs allow traders to speculate on price movements without the need for a digital wallet, offering flexibility and security.

Fees and Spreads

HYCM follows a transparent pricing model with competitive spreads and minimal hidden fees. Trading costs depend on the type of account chosen by the trader. Below is a breakdown of the fees associated with HYCM.

Spreads

Spreads at HYCM vary depending on the market conditions and account type. The three main account types offer different spread structures:

  • Fixed Account: Spreads start from 1.8 pips. This account type is ideal for traders who prefer fixed spreads and no commission fees.

  • Classic Account: Variable spreads starting from 1.2 pips, offering tighter spreads than the Fixed Account.

  • Raw Spread Account: Spreads start from 0.1 pips, but a commission of $4 per round-turn trade applies.

Spreads on major forex pairs such as EUR/USD and GBP/USD tend to be lower than those on exotic pairs, as major pairs have higher liquidity.

Commission Fees

HYCM charges commission fees only on the Raw Spread Account, where traders can benefit from lower spreads. The fee is $4 per round turn per lot.

For the Fixed and Classic accounts, there are no additional commission charges, as trading costs are included in the spreads.

Deposit and Withdrawal Fees

HYCM does not charge deposit fees, allowing traders to fund their accounts without extra costs. However, withdrawal fees may apply depending on the payment method used. Typical fees include:

  • Bank Wire: Fees may apply depending on the bank used.

  • Credit/Debit Card: No fees for most transactions.

  • E-wallets (Skrill, Neteller, etc.): No fees in most cases, but third-party provider charges may apply.

Traders are encouraged to check with their payment providers to confirm any additional fees that may apply.

Inactivity Fees

HYCM imposes an inactivity fee if an account remains dormant for a specified period. The fee structure is as follows:

  • After 3 months of inactivity: $10 per month

  • After 6 months of inactivity: $50 per month

  • After 12 months of inactivity: $100 per month

To avoid inactivity fees, traders should maintain occasional trading activity or withdraw their funds if they plan to stop trading temporarily.

Swap Fees

For overnight positions, HYCM applies swap or rollover fees. These fees depend on the interest rate differentials between currency pairs and can be positive or negative. Traders using Islamic accounts can trade without swap fees, ensuring compliance with Sharia law.

 

Pros and Con

Leverage Options

Leverage is a key feature at HYCM, allowing traders to amplify their market exposure with a smaller initial deposit. The leverage offered varies by asset class and regulatory restrictions.

Forex Leverage

  • Retail traders (under FCA/CySEC regulation): Up to 1:30 for major currency pairs and 1:20 for minor/exotic pairs.

  • Professional traders: Up to 1:500 leverage available.

Commodities Leverage

  • Precious metals: Up to 1:200 for gold and silver.

  • Energy products: Up to 1:100 for crude oil and natural gas.

  • Soft commodities: Up to 1:50 for coffee, sugar, and other agricultural products.

Stock CFDs Leverage

  • Retail traders: Up to 1:20 leverage on individual stocks.

  • Professional traders: Higher leverage available upon request.

Indices Leverage

  • Major indices (S&P 500, NASDAQ 100, etc.): Up to 1:200.

  • Minor/global indices: Up to 1:100.

Cryptocurrency Leverage

Due to the high volatility of cryptocurrencies, HYCM offers lower leverage on these assets.

  • Bitcoin (BTC/USD): Up to 1:10.

  • Ethereum (ETH/USD) and other cryptos: Typically up to 1:5.

Leverage Considerations

While high leverage provides an opportunity for larger profits, it also increases the risk of significant losses. HYCM offers negative balance protection to ensure that traders cannot lose more than their initial deposit. Additionally, leverage restrictions may apply depending on a trader’s regulatory jurisdiction.

 

Customer Support

HYCM provides a well-structured and professional customer support service, ensuring that traders have access to assistance whenever required. Given the complexities of online trading, reliable customer support is crucial for resolving account issues, technical difficulties, and trading inquiries.

Availability

HYCM’s customer support operates Monday to Friday, covering major market hours. Support is available through multiple channels, including:

  • Live Chat: Accessible through the HYCM website, this is the fastest method to get real-time responses to queries.

  • Email Support: Traders can reach out via email for detailed inquiries, including account verification, document submission, and technical issues.

  • Phone Support: HYCM provides direct phone support for urgent matters, ensuring that traders receive immediate assistance.

  • FAQs and Knowledge Base: The broker offers a comprehensive FAQ section that answers common questions related to account management, deposits, withdrawals, and trading conditions.

Responsiveness and Efficiency

Customer service at HYCM is generally rated as responsive and efficient. Live chat support provides instant replies, while emails are typically addressed within 24 hours. Phone support ensures direct communication with a representative, reducing delays in resolving urgent issues. However, HYCM does not offer 24/7 customer support, which may be a limitation for traders in different time zones.

Dedicated Support for VIP and Professional Traders

Professional and VIP traders at HYCM receive priority support, including dedicated account managers and personalized assistance. This level of support is beneficial for high-volume traders requiring quick problem resolution and account-related consultations.

 

Payment Methods

HYCM offers a variety of payment methods to facilitate deposits and withdrawals. Ensuring secure and convenient transactions, the broker supports multiple payment options tailored to global traders.

Deposit Methods

HYCM provides several deposit methods, including:

  • Bank Wire Transfer: Suitable for large deposits, although it may take 3-5 business days to process.

  • Credit/Debit Cards: Visa and MasterCard are widely accepted, with deposits processed instantly.

  • E-wallets: Popular options like Skrill, Neteller, and WebMoney allow for fast and secure transactions.

  • Cryptocurrency Payments: Some jurisdictions allow deposits via cryptocurrencies like Bitcoin, adding an extra layer of financial flexibility.

Most deposit methods do not incur additional fees from HYCM’s side, although third-party providers may apply their own charges.

Withdrawal Methods

HYCM ensures smooth withdrawal processing using the same methods as deposits:

  • Bank Wire Withdrawals: Typically take 3-7 business days to reflect in a trader’s account.

  • Credit/Debit Card Withdrawals: Processed within 1-3 business days, depending on the issuing bank.

  • E-wallet Withdrawals: Skrill, Neteller, and WebMoney withdrawals are often processed within 24 hours, making them the fastest option.

HYCM follows an anti-money laundering (AML) policy, requiring traders to withdraw funds using the same method they used for deposits. Additionally, the broker may charge small withdrawal fees depending on the method used.

Processing Times and Limits

HYCM processes withdrawal requests promptly, but traders should be aware of processing times based on their chosen method. While e-wallet withdrawals are the fastest, bank wire transfers take the longest due to interbank processes. Minimum and maximum deposit/withdrawal limits vary by method and jurisdiction.

Supported Languages

HYCM caters to a global client base by providing multilingual support. The broker offers services in multiple languages to ensure accessibility for traders from different regions.

Languages Available

  • English (Primary language for website and customer support)

  • Arabic (Especially for Middle Eastern clients)

  • Chinese (Simplified and Traditional for Asian traders)

  • Russian (For traders in Eastern Europe and Central Asia)

  • Spanish

  • German

  • French

  • Italian

  • Portuguese

  • Thai

  • Vietnamese

The availability of these languages ensures that HYCM can support traders across Europe, Asia, the Middle East, and Latin America. However, language availability varies across different customer support channels, with live chat and email typically offering more languages compared to phone support.

Localized Support

HYCM provides localized support in select regions, ensuring that traders receive assistance in their native language. This feature enhances customer satisfaction and reduces miscommunication.

Conclusion

HYCM is a well-established and reputable broker offering a range of trading instruments, competitive fees, and strong regulatory compliance. Here’s a summary of the key aspects covered:

  • Customer Support: HYCM provides responsive and professional support through live chat, email, and phone. While efficient, the absence of 24/7 support may be a drawback for some traders.

  • Payment Methods: The broker supports a variety of deposit and withdrawal options, including bank wire transfers, credit/debit cards, e-wallets, and cryptocurrency payments in certain regions. Withdrawal processing times are reasonable, with e-wallets offering the fastest transactions.

  • Supported Languages: HYCM offers multilingual support, catering to traders from different regions, ensuring ease of communication and accessibility.

HYCM stands out as a trustworthy and regulated broker with a long history in the financial markets. Its commitment to client security, variety of trading assets, and efficient customer service make it an attractive option for traders of all levels. While it excels in many areas, traders should consider factors such as operating hours for customer support and potential withdrawal fees before opening an account.

Overall, HYCM remains a solid choice for traders looking for a regulated broker with diverse offerings and reliable financial operations.

FAQs

HYCM supports bank wire transfers, credit/debit cards (Visa, MasterCard), e-wallets (Skrill, Neteller, WebMoney), and cryptocurrency payments (availability varies by jurisdiction).

  • Bank Wire Transfers: 3-7 business days

  • Credit/Debit Cards: 1-3 business days

  • E-wallets: Within 24 hours

HYCM does not charge deposit fees. However, withdrawal fees may apply depending on the payment method and financial institution used.

HYCM offers services in English, Arabic, Chinese, Russian, Spanish, German, French, Italian, Portuguese, Thai, and Vietnamese.

No, HYCM’s customer support operates Monday to Friday during major market hours. Support is available via live chat, email, and phone.

HYCM offers cryptocurrency CFDs for trading, but deposit options via crypto vary based on region.

The minimum deposit varies based on account type but typically starts at $100.

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